Not at this stage. We're currently focused on delivering to Australian customers only, ensuring fast and reliable service. However, international shipping is something we plan to offer in the future — stay tuned!

Yes! Once your order is dispatched, you’ll receive a tracking link via email — either directly from our courier or supplier partner.

Yes. All grooming products we carry from Essential Dog are made with sensitive pups in mind. They’re ultra-gentle, pH-balanced, and free from harsh chemicals — helping soothe irritation without stripping natural oils.

A healthy adult dog only needs a bath about once every two weeks. Over-washing can dry out their skin, even when using gentle shampoos.

Both! Our hemp oil supplement can be added to food for internal support or applied to skin for dry or irritated areas. It’s gentle, safe, and 100% natural.

Yes — it’s completely lick-safe. No need to worry if your dog gives their paws a taste.

No rinsing required. However, if you're using it several times a day, a quick rinse in clean water now and then is fine.

Most of our products are shipped from Australia and arrive within 2–8 business days. Some delivery times may vary slightly depending on your location and supplier. For more info, see our Shipping & Returns page.

Absolutely. We only work with trusted suppliers whose products meet Australian safety and quality standards. Everything we stock is something we’d use with our own pets.

We follow each supplier’s return policy closely. Most items can be returned within 14 days, as long as they’re unused and in original condition. Damaged or defective items can be replaced or refunded — just contact us and we’ll take care of it. For full details, visit our Returns Policy.